Cuyahoga County Regional Office Testimonials

Tell Us Your Story

Jeff is the best.

In today's market good houses go on the market Friday and are sold by Monday. You need an agent who is always available. I found a house I liked Saturday morning, Jeff showed it to me that afternoon and worked late into the evening drawing up the bid and again on Sunday morning making sure everything was good to go. Everything after that was also quick and easy. Four weeks later I closed and moved in to my new house. If you are making one of the biggest purchases in your life you need someone who is an expert in their field. Jeff will give you his honest opinion and work hard on your behalf. If you are looking to buy or sell your house, I highly recommend Jeff Peterson.

Ted Walker

Nicholas Reyes is a wonderful Agent.

With the little time that I had to find a house, Nick did his best in helping me find the suitable house that I was looking for within a short period of time. He also helped me find a program through a lender that he had worked with before, and that program helped me out a lot. Thanks to Nick and his hard work, I am now the proud owner of my own home. Way to go Nick!!!!!!

Verne Larweh

I had to relocate out of state, Nick was able to find the house for us quickly.

We were very satisfied with him. He did a fantastic job, he was quick, efficient, and very professional. I would recommend him finding houses for friends, family, and others .

Apple Sangsuk

Grace assisted me with the purchase of a single family home in Maple Heights.

Her service was outstanding! She was very responsive, easy to work with, made sure all of the paperwork was in order and communicated with myself, the title company, inspectors, etc. in a very timely and professional manner. I would highly recommend her!

Andrew Williams

Stephanie’s professional and positive attitude were instrumental in selling my late father’s house.

Her advice and guidance throughout our selling process was instrumental in maximizing the value of the house and ensured we got the best deal possible. Her network of professionals, including contractors and inspectors, were amazing and is a testament to how well she knows the industry. What I appreciated the most about Stephanie were two things: 1) She allows communicated very effectively and responded in a timely manner to both our requests and potential buyers. 2) She did an amazingly thorough job of cleaning the house with us to get it ready for pictures and showings. Stephanie was not afraid to put in the hard work with us to make our showing competitive. Overall I’d highly recommend using Stephanie for any of your real estate needs!

Thomas Nash Jr.

Very prompt and professional.

Was always there to answer questions and to make the buying process easier. Awesome realtor!

Keith Bare

Jeff is the best realtor we worked with.

He fought for us to get us the best offer for our house and was very responsive to all of our questions. I definitely recommend using Key and Jeff. Thank you!

Eddie Eadeh

Grace was responsive and sold our house within 1 week of listing above asking price.

She was fantastic from the start and met with us and gave great advice on what would work and what we could reasonably list for. She also has a knack for social media and did a great job presenting the house on IG and the media outlets. When we had an issue with the inspection, she helped me find a local contractor and let them in and was responsive to all my texts and calls. She was absolutely amazing and easy to work with. I was blown away with her service. If you are looking for an agent who actually pays attention and has a clear plan, she is your person.

Nicole G

Holly did an amazing job making sure everything went smoothly with the purchase of this Condo.

David Snowden

Nick was so great.

He got me my dream house right before Christmas made my family Christmas a one that we’ll never forget. Thank you so much Nick. P.s I feel Nick deserves an award (he was simply amazing during our entire process).

Sam

Jeff was amazing and I’d recommend him to anyone!

There were so many special circumstances with this sale and he was patient, he thought outside the box, he was patient, he used critical thinking, he was uplifting, motivated, high spirited and upbeat throughout the whole process which took several months. He was understanding and thoughtful through all the hurdles that came with this sale. He was very knowledgeable and always there for me when I had a question or needed to discuss something with extremely quick response time. He treated my family like his family and he treated this sale with special care as if it was his sale. He made me feel like he truly cared. Thank you Jeff for everything. You are amazing!!!!

Jennie Eadeh

I had to relocate out of state, Nick was able to find the house for us quickly.

We were very satisfied with him. He did a fantastic job, he was quick, efficient, and very professional. I would recommend him finding houses for friends, family, and others .

Apple Sangsuk

Nicholas Reyes is a wonderful Agent.

With the little time that I had to find a house, Nick did his best in helping me find the suitable house that I was looking for within a short period of time. He also helped me find a program through a lender that he had worked with before, and that program helped me out a lot. Thanks to Nick and his hard work, I am now the proud owner of my own home. Way to go Nick!!!!!!

Verne Larweh

Tina Fletcher is a remarkably gifted REALTOR.

Her market intelligence, commitment to her profession, and care for her clients is unlike most in her field. She has educated me on the real estate market in the Cleveland area and beyond in a very short period of time. She's a natural Leader while being a humble student of all things real estate and its ever-changing trends. As an investor, there is no way I could even consider doing business in Ohio without her. She's simply The Best. If you're looking for your first home, your tenth rental property, or 100th fix and flip opportunity, this is the person you should be contacting. She will respond to your questions, ease your concerns and provide you with all the confidence you could ever need to pursue your real estate goals. Thank you for all of your help, Tina. I am so grateful for you.

Andy T

Shartara was so much fun to go house hunting with.

Her energy, humor, and passion made the experience even more exciting. With every house we saw we got closer and closer to finding the one, as Shartara truly listens to both our words and our body language. She knew what we thought of a home before we could even tell her. With her help, we were able to find our home quicker than we thought possible and navigate the first time home buying experience easily.

Jacob and Vicki Manassah

Nick is great to work with.

He gave very good insight and was very respectful to our family.

Zoran

Michele is an exceptional Realtor!

She is there for you every step of the way, making the home-selling experience MUCH less stressful than it normally would be. Through the experience of selling our Brecksville home, she has become a trusted professional for us, as well as a friend. Michele's experience in staging and marketing gave our home the proper exposure to get it sold quickly, for much more than we thought possible. We highly recommend Michele to anyone looking for a knowledgeable, experienced agent. She will gently guide you through the process and you will gain a friend!

John and Jodie McLeod

Great agent, helpful, listened to my needs, would definitely recommend her!

!

Cathy B.

Shartara was absolutely amazing with both selling our old home and buying our new home.

She brought in multiple offers over asking within 2 days of listing and strategically approached the purchase of our home to reduce the purchase price by over $20,000. She was very detailed oriented with how the entire process would play out and was in constant communication during the entirety of our search. Constantly scheduling tours of homes, explaining contracts in a way that makes sense, and truly feeling like she was always helping make decisions in our best interests. We are beyond grateful for all of her time and dedication with helping us find our forever home!

Brandon and Leah Ray

Stephanie was wonderful to work with!

From start to finish, she went above and beyond to make sure everything was handled professionally and with care. She was knowledgeable, responsive, and genuinely invested in helping us. What could have been a stressful experience was made so much easier thanks to her hard work and dedication. I would absolutely recommend Stephanie to friends and family!

Emily Juengel

Holly is an amazing agent.

She is willing to work with you and is very professional.

Cheei

It has been a pleasure working with Mr.

Reyes, Nicholas, great and friendly personality. My first words when I first met Mr. Reyes were "I'm a first time buyer my experience in real estate is very little and I was going to need all the help in understanding the legal aspect of buying a home, he replied "don't worry I will help you get through I will be there for you if you have any questions." At that moment I realize I was in good hands. Through my 3 years in the market looking for a home to buy never heard these kind word from other agents. I felt that as a new home buyer I matter to him. I go anxious many times, I was nervous and became confused at times but, the important thing is that he was there for his client, he understood my worries and the stress this venture was causing in my life being a first time home buyer. He was available when I had questions this made it much easier to get through as the days went by. His kind words "don't worry you are going to be fine I'll help you get through this" and indeed he did. With his help I found a place, a place I can call MY SWEET HOME. Mr. Reyes is one of the best agents in my eyes. Other agent were just concern about making that commission by trying to sell me the most expensive homes in town... But Mr. Reyes was there for me from the beginning till the end. The patience and respect he has for his clients is outstanding. I rate him THE BEST REAL ESTATE AGENT THUS FAR. I wish there more like him in the real estate world.

Esther Kritharakis

I honestly believe that without Nick, we would still be looking for a house.

Very patient, and always seeing the full part of the glass, he has been with us through a long search process, in a much more difficult market that I thought it would be. A true professional and a true expert at his craft, Nick kept always the communication channels open, and was able to successfully guide us toward finding and buying a house that both me and my wife absolutely love. He helped us finding the house, finding better mortgage options, better house insurance, and was even able to obtain us a better price than we hoped. We have been searching for our home for about four months, and Nick has been on our side all along, not only offering his professional expertise but also offering us moral support throughout the entire process; after all the time he willingly spent helping us finding our home, we consider Nick not only our realtor, but our friend.

Ovi Marton

Nick is an extremely trustworthy, genuine, hard working and fierce advocate of a real estate partner.

He started working with us when we were still living in California, with a planned relocation. He was a no-pressure, non-judgmental, open, generous ear and wealth of information about our tentative home search. When we got serious about our search, Nick gave us unbridled and deep access to homes that met our preference. He set up tours at times that worked for us, facilitated video tours when we couldn’t be there, and was a friend and mentor through the process more than anything else. Not once did I question his integrity, and he made me feel very secure in that he had an eye for detail and the built environment that I was ignorant to. When it came to the home buying process, Nick was reasonable, honest, quick and productive. He protected my information and my interests, was honest when homes were overpriced or more work than I should reasonably take on, and was there at every walk-through and inspection with me. He was also sensitive to me being connected with the best service providers and contractors post-closing, and has been a great sounding board even after everything was signed and completed. I can’t recommend him enough. I have no doubts that my home buying process, my relocation process, and my getting settled in my new community would not have been half as safe, sensible or seamless without him.

Patricia Downes

Jeff was incredible.

We met Jeff in an untraditional sense but couldn’t have been in better hands. From the very start, he had our interests at the forefront and found us exactly what we were looking for. From there, he was helpful answering our many questions thoroughly. Thank you Jeff!

Bryan Johnson

He was friendly, inviting, and optimistic.

Answered all my questions along the way no matter the time of day. Professional and curdious when need things done. By this I mean paperwork signed etc. Everything was mostly done over electronic form which made it simple and easy to maneuver.

Chipotle Mama

Excellent service!

! Great communication !! She follows through with everything and gets things done. We are very happy:) We would not use anyone else.

Joseph L.

I’d like to give a big shout out to Michele Michalich, realtor for Berkshire Hathaway I decided to sell my condo and move to Florida and stay with family until I found my own new home.

Michele was chosen to be my agent. The first time she came to see my condo, I knew I was in good hands. I told her I had to completely empty my house. She put me in touch with a resale company who sold just about anything from clothing to furniture. Things went and were sold quickly! She advised me it was time to put it on the market. A professional photographer took perfect shots; showing off the unique features in each room She showed the condo by appointment only. She kept assuring me there was nothing to worry about. She shared several great comments made by interested buyers. Monday morning she showed me the offers and I was elated. She had her pulse on everything. Now that I sold the condo, my plans for Florida fell thru! I was beside myself, but Michele stayed with me and she went overboard to find me a place to go. The time was flying by for me to leave the condo and there was no availability anywhere. We went to lunch and I googled an apt complex that said now leasing. Michele made the call and she said we have an appt in an hour. Someone was looking out for us. I signed a lease for after looking at the model. We did it! Michele is so knowledgeable and keeps up with the housing market. She is very kind, gives wonderful suggestions to the seller. Michele and I had more than one road block, but with her help we were able to find a way I am happy to say she and I have become friends and I would recommend her to anyone. You won’t find another agent better than Michele!

Linda Scott

Nick was an amazing help throughout the home buying process.

He made himself available at times and was always ready to do whatever needed to make the process easier.

Mitch Kern

I worked with Stephanie on a recent transaction and have nothing but great things to say about her.

She was the Buyer's agent and I was the Listing Agent. While other real estate agents seem to be losing the meaning of what it takes to be a Professional, Stephanie was thorough, communicative, pleasant, and prompt. She represented her Buyers well and we worked together to make it a great experience for everyone involved!

Maxwell Rady

It was great working with Nick.

As a first time home buyer he was very insightful and was willing to work with me to find the right home. Nick helped me every step of the way during the closing process and answered any questions that I had.

Trayvaughn Agnew-El

Great Agent and person.

Anthonty Kirksey

I had a blast working with Jeff!

He is extremely professional, knowledgeable, and friendly. Jeff always seemed to have our best interests in mind and worked with us through some difficult times, but he helped us get the job done. I felt like I could always reach out to him whenever I needed something and he would not hesitate to get my questions answered. By the end of our home buying process I would say he felt much more like a close friend than he did my relator, and If I ever sell or buy another home in Ohio I will 100% be looking to work with him again.

Russell Schultz

She is an amazing agent!

She listens to what you want and is very professional.

Cheri

Good afternoon !

My experience with Nicholas Reyes was very comfortable and very delightful and professional. He introduced himself and let me know that he would be with me throughout the entire home purchase process and he proved to be a real estate agent of his word. He explained the process and he helped me to stay focused. I would get so frustrated with myself that I would vocally express my frustration. In Mr. Reyes's calmness, he would assure me to follow through and complete the task at hand. He is an excellent real estate agent and he was a big help in assisting me. He is very knowledgeable and kind. I highly recommend him. "Outstanding job!", Nicholas Reyes . Thank you so much ! Jacque

Jacqueline Gary Walker

Holly sold my mother’s home in Cleveland, Ohio.

She was spot on with her recommendations and price point. We had a bid in less than 5 days! She managed any issues and problems that came up during inspection process and sale. Her negotiation skills navigated us to closing quickly and with little delay as per our contract. Highly recommend Holly.

Rebecca Gawsyszawski

Jeff was very professional in consulting me on my homes value, and options to get more than what I was asking.

He answered my calls later in the evening which was huge because I work long days. He also gave me daily updates on homes that met my very specific criteria when I was looking for homes. I will definitely be using him again if/when we move!

Kyle J

I had the pleasure of working with Holly during a very difficult market for buyers.

I found her to be knowledgeable about structural and construction issues, which unfortunately we saw quite often. Holly was very easy to work with, responsive to my calls and quick to schedule viewing appointments.

Linda Hastings

Nick is an incredible realtor and person.

He listened to our needs and was a true partner throughout the home buying process. He acted with our best interest in mind and helped us find our dream home. I cannot say enough about Nick's integrity and communication, and would highly recommend him to anyone looking to buy a home.

Wilson M

Nick was fantastic.

We sold our home from out of state. We could not have asked for a better agent. We had many questions about the local market and Nick was quick to give us up to date information. Nick followed up on every detail. He kept us informed during the process and followed through after the close. We would highly recommend Nick.

Geri & Wayne Kodey

Nicholas Reyes is a fantastic realtor and a pleasure to work with.

I didn't know anything about buying a house when I started and he worked with me during two separate attempts to buy a house, answering all of my questions. After a month the first time around, I felt like I couldn't accomplish what I wanted to and decided to put off looking for a house for another year - he was completely supportive of this choice, and agreed to work with me the next time around. During the second attempt at buying a house, he was always willing to work around my schedule and tour as many properties as I wanted. He was always polite, courteous, and effective in any of our communications. I highly recommend Mr. Reyes as a realtor for anyone looking to buy a home in this area.

Robert Kidwell

Great experience!

Michele is very organized, personable, and pays attention to every detail until the transaction is completed. Highly recommend!

Joe Ravagnani

Holly was a pleasure to work with.

Her recommendations for prepping the house to put on the market were spot on. She was thorough and professional in explaining all the intricacies of the necessary paperwork. I would recommend Holly to help you find your new home or sell your current home. Her enthusiasm for selling real estate is evident from the get go.

Karen Dee

Very personable and helpful, I’ve dealt with many realtors in the past and a hard worker like Grace can make the home buying process infinitely easier.

If I were to purchase again in the area I would absolutely want to work with her again.

Great service.

Very respectful and really accommodated our schedule. He did virtual tours because we were out of state and he really helped us understand the homes features and answer questions about the city.

Courtney & Andre Brice

5 Stars all the way.

Working with Tina was great. She tirelessly worked in my best interest, provided me with listing choices that met my critetia and did Zoom meeting walk-throughs of homes in which I was interested. All while I was still living on the West Coast. I ultimately ended up with the perfect home and I couldn't have asked for more.

James Damon Meek

Nick was very professional and accessible whenever I had a question.

I was happy with my realtor

Michelle Wells

Words can not express now professional and caring Michele Mihalich is.

T had never bought a house before. The experience would have been daunting but Michele guided me step by step from searching for and visiting condos tailored to my needs through the bidding process. She made sure I had the best chance to win the bid of a condo which I really liked. She rejoiced with me when I won the bid of this "perfect condo" and when title transfer ed. Since I am not computer savvy she arranged for me to sign the documents at the office of the title company. She guided through me the transfer process and provided me with names of companies to help with preparing my condo for move-in. Michele always kept me informed and responded to any questions I had in a timely manner. Michele made the day I got the key to the condo special. She had a house-warming gift (a lovely plant) and a lovely card waiting when I entered the condo. I would highly recommend Michele to anyone looking a buy a house!

Kathy Blum

In my opinion Nick the best agent in the state of Ohio his genuine care and support extend the relationship beyond a mere transaction, He helped me a lot during the sale of my house .

Since i was away during the transaction he helped to find a landscaper, painter and a roofer to do what is needed for the inspection. Service you can’t expect from a realtor but from a good friend. Thank you Nick

Arsany Megally

Kerstin was very hard working and helped my son and myself find the house that was perfect.

He took the time to listen to our concerns and what we were looking for in a home. He was not pushy and let us make the decisions that were right for us. He literally took us to a dozen or more houses and never tried to hurry us to make a choice. He is definitely a realtor I would work with again

Robin Racicki
Reviews on Zillow
Average Rating
"I’m thrilled to share with you one of the best kept secrets in the Northeast Ohio real estate market. Michele Mihalich has represented my interests as both a real estate buyer and seller. As a buyer’s agent, she has a demonstrated knowledge of market inventory and fair market values. While scouring my desired location, she was extremely patient, diligent and genuinely concerned with exceeding my needs and wants. As my listing agent, Michele assisted in determining the best initial price to meet my expectations and encourage traffic from true potential buyers. She provided great staging advice and her listing beautifully highlighted the finest points of the home. It created a buzz which set the stage for a rush of showings and offers. The quality of a real estate agent could be measured by technical skill or ability to cultivate relationships with all players in the real estate arena. Michele excels in both areas. I sincerely felt that as we worked together, I had her full attention and that she continuously had my best interests in mind. Her professionalism, reliability, and consistent counsel along with her proven negotiation skills ensured that all transactions went as efficiently as possible. Make haste, she won’t be a secret for long."
5 /5.0
by RosemaryPongrassElmond
"Michele Mihalich is a true real estate professional with many unique attributes and abilities to positively enhance the buying and selling experience.... Her success and continued efforts worked out well when my wife and I unexpectedly decided it was time to make a change. She had supported our real estate efforts as both a real estate seller and buyer. Michele assisted in determining the best initial price to meet our financial goal for the sale and positively managed traffic for true potential buyers. She provided excellent professional photographs for the online listing that beautifully highlighted the upgraded features of our home to potential buyers. The listing created a large interest which set the stage for serious buyer showings and ultimately our offer within weeks of the initial listing. She was able to negotiate a great contract for our next home that provided opportunities for improvements upon the closing to meet our quality requirements. I sincerely felt that as we worked together, I had her full attention and that she continuously had my best interests always in mind. Her professionalism, immediate availability, and consistent counsel along with her proven negotiation skills ensured that our transactions progressed as efficiently as possible. The quality of a real estate agent is measured by technical skills with the ability to develop and sustain relationships with all stakeholders in the real estate arena. Michele excels in these important business disciplines totally satisfying her clients. I highly encourage anyone wanting to sell or looking to make a change to a new home contact Michele for a successful journey in the challenging real estate market!"
5 /5.0
by rjslaga
"Michele has literally been like family to us since day 1. Back in 2010 my husband and I started the process of looking to purchase our first home. She was patient during our whirlwind search and made us a priority. Not only did Michele provide her professional expertise during this time, but she treated us as individuals she truly cared about. Fast forward to 2016, my husband and I quickly outgrew our wonderful starter home and began the home search yet again, but this time had the headache of selling our home while purchasing at the same time. However, I knew we were in the best of hands and never was it a question that we would go to anyone else during this process. Michele knows the market very well and puts a personalized plan together specific for your needs. She made herself available at all times and stayed in constant communication through it all. Needless to say, she's an expert. The quality of work she puts out is impeccable. We put our house on the market (sold in TWO DAYS) purchased our new home and closed, all within 60 days. My husband and I are so grateful to Michele and Stouffer Realty, and certainly consider them to be professionals with top customer service. If we ever do venture down the road again of needing to sell/purchase, there's no doubt we know who to call."
5 /5.0
by tmwilhelm1002
"Michele is truly a professional! The emphasis she put on listing and selling our house was far beyond what we expected. From directing us on staging the house to posting the best pictures on line.... she definitely has her game together. During the sales cycle she researched our area to get us thehighest possible price for our house. She stayed on top of it until we had a solid offer. If you want a realtor that is going to work for you, you’ll definitely want Michele on your team!"
5 /5.0
by shpndrp
"Listing our house with Michele was an excellent & completely stress free experience. She kept us informed daily, used a professional photographer for fabulous pictures, & had our property sold within one week ($5,000 over asking price). Michele makes sure every detail is addressed & is very dedicated to her clients. I would highly recommend her as your agent."
5 /5.0
by peppergrassrose
"We met Michele at an open house when we began our new home search. At the time, we did not have a realtor representing us. We knew right away that Michele would do the job. Buying and selling your home can be extremely stressful and Michele does a great job of keeping you away from all the nonsense that goes on behind the scenes. I would recommend her to anyone looking to buy and/sell."
5 /5.0
by msmucny
"Michele was incredibly helpful. I worked with several agents before finally becoming comfortable with Michele and buying my first home. She explained the whole process to me and was there every step of the way. I highly recommend!"
5 /5.0
by reid goodin
"Michele is awesome! She helped me find the perfect condo! No pressure, very helpful and knowledgeable about the market and the area. As a first time home-buyer, I would recommend Michele to anyone looking to buy a home."
5 /5.0
by jill roberts5
"Michele is very knowledgeable with every step of the process. She is very personable and I could trust her with my home. Michele always made time for me and my needs. She went above and beyond what was expected and offered many helpful suggestions and advise. Choose Michele for your real estate needs, you will not be disappointed."
5 /5.0
by kecaster68
"We thought that selling our home was going to be stressful and difficult. We didn't know where to begin or what to expect.We talked to a couple of Realtors, but could not find someone who put us at ease about the process, then a friend recommended Michele.Michele came our home and spend a lot of time explaining her process, what we needed to do to prepare our home to sell. She set expectations on our home's value based on her knowlege of the the area. The experience ended up being smooth and fast, our home was sold in less than a week! If your looking for a Realtor to sell your home, the smartest thing you can do is call Michele first!"
5 /5.0
by Brecksville Resident
Zillow Logo

Property Search